Import from VA.gov
Bring your VA.gov information into VA Claim Commander
Your ratings, claims, appeals, Intent to File, service history, and the decision letters you pick. There is nothing to download or install. It is one button in your bookmarks bar.
Have an account? The same steps are in the From VA.gov box on your board, and what comes in shows up right there. Open it on my board
Step 1: Drag this button to your bookmarks bar
Press and hold on the gold button, move it up to your bookmarks bar, and let go.
Can't see a bookmarks bar? Pick your browser below. Can't drag?
Show your bookmarks bar
Pick your browser:
- Press Ctrl + Shift + B. Or click the ⋮ menu (top right), then Bookmarks and lists, then Show bookmarks bar.
- Drag the gold Send to VA Claim Commander button up onto the bookmarks bar.
Then use it
Step 2: Sign in to VA.gov the way you always do
Use your usual sign-in (Login.gov or ID.me). We are not part of this step and never see it.
Open VA.gov (opens in a new tab)Step 3: On VA.gov, click the button in your bookmarks bar
A VA Claim Commander tab opens and your information lands there. If you aren't signed in to VA Claim Commander, it asks you to sign in first, then finishes.
Your information stays yours
- We never see your VA password. You sign in on VA.gov itself. The button never asks for, sees, or saves your password, sign-in codes, or VA.gov session.
- You start it, and it only reads your own information. It does nothing until you click it. It only reads. It never changes, files, or sends anything at VA.
- It goes only to your own VA Claim Commander account. On your board it is marked From VA.gov with the date, next to what you entered. It never replaces your own answers, and it is not sent to our AI.
What it reads
- • Your combined disability rating
- • Each rated condition: percent, diagnostic code, effective date
- • Your claims and appeals, and where they stand
- • Your past claims: claim number, what it was for, when it was filed and decided
- • An active Intent to File and its end date
- • Your service history: branch, dates, discharge
- • Only if you choose: the VA claim letters you tick (you pick which letters to bring in). VA.gov only has letters from about 2014 on, and not every decision is there.
What it does not read
- • Your password or sign-in codes
- • Your Social Security number, address or bank details
- • Your payments or debts
- • Your medical records or messages
- • Any letter you didn't tick
- • Anything about anyone else
On a phone or tablet?
Honestly, this is hard on a phone. Phones don't have a bookmarks bar, and most phone browsers make buttons like this awkward. Use a computer if you can (on a shared computer, remove the button and sign out when you're done). Want to finish on your phone? Run the button on a computer, choose Save a file, and upload that file on the import page from your phone. You can also type your ratings in by hand on your board.
How to remove it
- The button: Right-click the button on your bookmarks bar and choose Delete.
- What it brought in: on your board, open the From VA.gov box and choose Remove VA.gov information. Your own entries stay.
Troubleshooting
Nothing happens when I click it
Make sure you are on www.va.gov and signed in, then click it again. It only works on VA.gov.
Safari: open Safari, then Settings, then Advanced, and turn on “Show features for web developers”. Then in the Develop menu choose Developer Settings and turn on “Allow JavaScript from Smart Search Field”. Or use Chrome, Edge or Firefox.
It says I'm not signed in to VA.gov
Sign in on VA.gov (your name shows at the top right when you are), then click the button again.
No new tab opened, or it says the tab was blocked
Your browser blocked the new tab. In the VA.gov box, choose Open VA Claim Commander to try again. Or choose Copy my information and paste it on the import page, or Save a file and upload it there.
It says VA.gov didn't send anything we could read
VA.gov may be busy, or VA may have changed how its pages work. Nothing was saved. Try again later. You can always type your ratings in by hand on your board.
Something is missing, like my appeals
The import page lists anything VA.gov didn't answer for. Run the button again later to fill it in. A new import replaces the last one.
I use the Commander Connect extension
It still works, so you don't have to change anything. But you don't need it anymore: this button does the same job with nothing to install. You can remove the extension from your browser's Extensions page.
Still stuck?
Email support@vaclaimcommander.com. Tell us your browser and what you saw. Please don't send your VA information or password.
This button is a bridge while VA reviews our request for official VA.gov account access. When VA approves it, you'll be able to connect your VA.gov account directly instead.
If you're in crisis or thinking about suicide, you're not alone. The Veterans Crisis Line is free, confidential, and available 24/7 — you don't need to be enrolled in VA care.