Commander for Advocates · pricing
Pay for the veterans you work.
Not the ones waiting on VA.
$20 per veteran for each month you touch the case. Nothing while it sits. Your veteran fees for the welcome window — the rest of this month plus all of next — are never more than $500, so bring your whole caseload. Page charges are separate. No seats, no minimums, no contracts.
An individual veteran working their own claim? See the veteran plan →
- ✓Every veteran-facing document & tool
- ✓Multi-client dashboard
- ✓Persistent client records
- ✓Organization branding on documents
- ✓Evidence quality assessment per condition
- ✓First month's veteran fees never more than $500 — bring your whole caseload
- ✓2,500 pages per veteran included for life; past that, 2¢ a page, once
- ✓A case that sits while VA decides costs $0
County or state office, or bringing a whole caseload over? Purchase orders and net-30 invoicing are fine. Get in touch.
Any month you touch the case: an upload, a scan, a draft, a filing. From the first touch.
From the day your card goes in through the end of the following month: 25 veterans bill, then the rest of your caseload comes in free. Bring over 30 or 300, the veteran fees never go past $500. Page charges are separate. Once per organization.
Waiting on a decision, a C&P exam, or the Board? Nothing to archive, nothing to switch off, nothing to pay. When the case comes back to life it is simply counted that month.
What counts
What “working a veteran” means
You are only billed for a month when you do something on the case. The case diary already records each of these, so nobody in the office activates or deactivates anyone: at the end of the month we count who was worked.
Counts as a worked month
- Uploading records or receiving them through the intake link
- Running Commander Scan or decoding a decision letter
- Building a statement, letter, form, or filing packet
- Sending a signature, statement, or buddy link
- Filing a document to the case
- Asking the AI a question about the case
- Submitting directly to VA — coming soon, in VA's sandbox pending their approval
Does not count
- Opening the case to look at it
- Reading the board, the diary, or the documents
- The veteran signing something you sent last month
- A VA status update arriving on its own
- Printing or downloading what is already built
Estimate
What your organization would pay
Move the sliders. Numbers update as you go.
- 40 veterans worked × $20
- $800
- Cases not touched: 85
- $0
- Typical month
- $800
Estimates only. Your bill is the count of veterans you actually worked, on the 1st of each month. First month's veteran fees never more than $500; page charges are separate.
Two organizations
How it plays out month by month
A one-agent firm, 8 open cases
Brings eight cases in during September, works everyone in October, then four of the cases sit while VA decides.
Six months: $680.
A firm moving 125 cases over, one agent or twenty
Brings the whole caseload in during September and reads every case. From then on, touches about 40 a month. Logins never cost anything.
Six months: $4,300. Charging every case on the books every month would have been $15,000.
The claims that most often come back denied the first time and win on a supplemental look the same on the bill: sleep apnea secondary to PTSD, hypertension secondary to diabetes, tinnitus and hearing loss from in-service noise, migraines secondary to a neck or head injury, GERD from medications. Each is a few worked months around the filing and the C&P exam, then a case that sits. The fee on the retro award is yours; the tool cost $20 in the months you touched it.
Pages
How pages are counted
Every veteran comes with 2,500 pages for the life of the case, which covers a normal claims file. Past that, 2¢ a page, once, when the pages are read in.
Only what you upload counts
Statements, nexus drafts, arguments, filled VA forms, letters, and packets the app builds for you are included and never touch the allowance.
For the life of the case, not per month
The 2,500 pages are not reset and not re-billed. A veteran at 1,800 pages who sends 400 more is still under the allowance: nothing. A veteran already past it who sends 400 more pays $8, once.
Nothing bought up front
The usual approach sells pages in blocks whether the file needs them or not. A normal file here costs nothing extra, and a big one costs what it costs, one time. That is on purpose: the people doing this work for veterans should pay for value, not capacity.
| The file | Pages over | Page charge, once |
|---|---|---|
| A typical claims file, 1,500 to 2,000 pages | 0 | Nothing |
| A larger file, 5,000 pages | 2,500 | $50 |
| A Vietnam-era C-file, 8,750 pages | 6,250 | $125 |
The welcome window caps the per-veteran charge, not pages: move the whole caseload over at once and any file past 2,500 pages bills its one-time page charge in that month too. After that it is paid for.
Compare
The usual ways software like this is priced
Same organization: 125 cases, about 40 worked in a month.
| Pricing model | How it charges | That organization pays | The catch |
|---|---|---|---|
| Per veteran worked (this page) | $20 for each veteran you touch in a month; first month's veteran fees never more than $500 | About $800 a month | None. Cases that sit while VA decides are free. |
| Per veteran on the books | A monthly fee for every case you carry, worked or not | $2,500 a month at the same rate | You pay for the 85 cases waiting on VA, or spend your time archiving them. |
| Per user seat | A monthly fee per staff login, any caseload | Depends on head count | One login gets shared; a one-agent firm with 125 cases pays the same as one with 5. |
| Metered AI credits | Buy tokens or credits up front, top up when they run out | Unpredictable | A thorough workup costs more than a thin one. Nobody can budget it. |
| Pages sold in blocks | A one-time fee per veteran to read the file, sized for a block of pages, plus another block when it runs over | A fee on every case, whatever its size | A 1,500-page file pays for a block it never fills. Here it pays nothing. |
| Done-for-you prep | A flat fee per veteran for someone else to build the package | $1,200 or more per veteran | Ten new veterans a month is $12,000, and it is not your work product. |
Paying
How you pay
1. Try it, no card
5 days, up to 5 veterans, to see the scan, the board, and the drafts on your own cases.
2. Add a card, bring in the caseload
Your veteran fees for the first calendar month with a card on file are never more than $500. Move every case over in that month and read them all; pages past 2,500 a veteran are billed separately.
3. One invoice on the 1st
We count the veterans you worked last month, multiply by $20, add any pages past 2,500, and charge the card. Every line names the veteran. County and state offices can ask for net-30 invoicing instead.
Every line on the invoice names the veteran. The first 2,500 pages on every veteran are included for good; an 8,750-page case is $125, one time, as counted above.
Questions
Straight answers
How does Commander for Advocates pricing work?
$20 per veteran for each calendar month you work them — an upload, a scan, a draft, a filing. A case that sits while VA decides costs nothing, and there is nothing to archive. Your first month's veteran fees are never more than $500, so a whole caseload can come over at once. Page charges are separate and not part of that cap: the first 2,500 pages on every veteran are included for good; past that, 2¢ a page, once. A county or state office, or a firm moving a whole caseload, can write to us for purchase-order or net-30 invoicing; the rate is the same.
What counts as working a veteran?
Doing something on the case that month: uploading records or receiving them through the intake link, running the scan or decoding a decision letter, building a statement, letter, form, or packet, sending a signature or witness link, filing a document, or asking the AI about the case. Submitting directly to VA is coming soon — it is in VA's sandbox now, pending their approval. Opening the case to read it never counts.
How does the trial work?
Every organization starts with a 5-day free trial — no card required, for up to 5 veterans so you can genuinely put it through its paces on your own cases. Add a card when you are ready to bring the caseload over; that first month's veteran fees are capped at $500 (page charges separate).
Do team members cost anything?
No. Add your whole office. You pay for veterans worked, never for logins.
What about very large files?
The first 2,500 pages on every veteran are included for good, which covers a normal claims file, and during your 5-day trial every page you read in is free, up to 10,000 per veteran, so test it on your biggest file. Past that, 2¢ a page, once, when the pages are read in. An 8,750-page case is $125, one time.
Can I stop?
Any time. Stop working cases and the bill goes to $0 on its own. Cancel and your documents stay downloadable.
What's the difference from the veteran plan?
The veteran plan (3-day free trial, then $15/month) is for an individual veteran working their own claim. Commander for Advocates is for VSOs, accredited claims agents, and VA attorneys managing many veterans' claims at once: a multi-client roster, unlimited team members, persistent client records, organization branding on documents, per-condition evidence assessment, VA forms filled from the record, and direct submission to VA (coming soon — in VA's sandbox now, pending their approval).